2008/2009 school programs have sold out.  2009/2010 bookings will begin August 2009.  Please check back for updated information.

What is required to book a school program?

• School mailing address, phone number, and fax number
• Name of program you are interested in booking
• Preferred dates
• Grade level, number of students
• Any special needs or requirements
• Credit card number and expiry date

When should I book?
Programs are on a first-come, first-serve basis.  Bookings begin at the start of the school year, phone early to avoid disappointment.

What payment forms are accepted?
We require payment at the time of booking.  Please be prepared to pay by Visa, MasterCard, or American Express when phoning to book your programs.  Cheques will be accepted for bookings over $1000 only.  Program prices include GST and general admission to the zoo for that day.

Will we receive confirmation of our booking?
Once your program is booked and payment is received, you will receive a confirmation letter detailing your booking information and venue for your program in the mail.  Please review this letter to ensure the accuracy of your booking.

What is the cancellation policy?
There is a $25.00 administration fee for each program cancellation.  Program cancellations must be received 3 weeks prior to your program date or you will be charged the full amount.

What are the class sizes?
The maximum class size for kindergarten through grade three is 25.  Grade four through grade six is a maximum of 30, and grade seven through twelve is a maximum of 35.  These numbers are based on Alberta’s Commission on Learning guidelines.  We ask you to please not combine classes.

Are adult supervisors included in the program price?
Adult supervisors are included in the program cost at a ratio of 1 adult: 4 students.  Adult supervisors must be at least 18 years of age and remain with the group the entire day.  The adult supervisor role is vital to ensure that students and our other visitors have a safe and enriching experience at the Zoo.  Our experience has shown that the structure and management provided by adult supervisors creates a better overall learning experience for students.  Please remember to stay with your group at all times.